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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.The following fields have been corrected: b3, g3.Correction is being made to previously submitted g3 - date received by manufacturer which was not late.The correct date was oct 18, 2024.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, malfunction most likely occurred due to excessive stress applied to insertion section.However, a definite root cause could not be established.The events can be detected and prevented in accordance with the following sections of the instructions for use: "operation manual_ preparation and inspection_ inspection of the endoscope inspect the external surface of the entire insertion section, including the bending section and the distal end for dents, bulges, swelling, scratches, peeling of coating, holes, sagging, transformation, bends, adhesion of foreign bodies, missing parts, protruding objects, or other irregularities.Operation manual operation_ precautions_ caution do not operate the angulation control lever with excessive force in a narrow space to the opposite direction from the bending direction while the distal end of the endoscope is not moved.The bending section may be damaged.Check the tip position of the endoscope and the shape of the bending section using fluoroscopy, etc.Do not insert the insertion tube with excessive force and twist.Do not insert the insertion tube with excessive force into the ureter or calix.The bending section may be damaged." olympus will continue to monitor the field performance of this device.
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