| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/02/2024
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Zimmer biomet (b)(4).G2: foreign source: japan customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported during the incoming inspection at a warehouse, a team member found a hair-like substance and a foreign substance in package.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.No product was returned.For 080-453 lot 15542 there appears to be several hairs as well as what appears to be a piece of plastic inside of the package.No hair is visible in the picture.The most likely root cause is the hair/ debris entering the package during the packaging process.Review of the device history records identified no deviations or anomalies during manufacturing.Reported event did not occur in an operating room or as part of a medical procedure; medical records are not available for review.The likely condition of the device when it left zimmer biomet is non-conforming to specification.The root cause of the reported event is the operator not following the provided work instructions during manufacturing.The reported event is confirmed, based on provided photos.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information is available at the time of this report.
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Search Alerts/Recalls
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