| Catalog Number |
8065000133 |
| Medical Device Problem Code |
Complete Blockage (1094)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is:(b)(4).
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Event or Problem Description
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The non-healthcare professional reported that handpieces being blocked or clogged at an unknown timing.Once fluidic management system was changed the issue was resolved.No patient impact was reported.
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Additional Manufacturer Narrative
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Corrected information was updated in d.4 the manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information provided in h.6.And h.11.A sample was not received at the manufacturing site for evaluation for the report; therefore, the condition of the product could not be verified.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.A sample was not received at the manufacturing site and the device history record review of the lot number provided indicated the product was processed and released according to the product¿s acceptable criteria, therefore; the root cause for the customer complaint issue cannot be determined.The exact root cause for this complaint is unknown; therefore, specific action with regards to this complaint cannot be taken.All phaco tips are 100% visually inspected by trained operators using 30x magnification during the manufacturing process.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information provided in d.9., h.3., h.6.And h.11.Thirty six unopened phaco tips, were received for the report.As per sampling plan 13 randomly selected samples were visually inspected and found to be conforming.Samples were then functionally tested for occlusion flow testing and found to be conforming.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The returned unopened samples were found to be visually and functionally conforming, therefore blocked or clogged as described in the complaint were not confirmed.However since the actual complaint samples were not returned, a root cause cannot be determined for the complaint as described by the customer.Because the actual complaint samples were not returned the exact root cause for this complaint is unknown, specific action with regards to this complaint cannot be taken.All phaco tips are 100% visually inspected by trained operators using 30x magnification during the manufacturing process.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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