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Investigation of this event is pending and a supplemental report will be sent upon its completion.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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A supplemental report is being submitted for device evaluation and investigation completion.Product event summary: the controller ((b)(6)) was not returned for evaluation.A review of the device history record was not performed as the reported event and analysis are not related to a manufacturing or servicing issue.No raw log files were available for analysis.Analysis of the available autologs report revealed a controller power-up event, with an associated motor start event, logged on (b)(6) 2024 at 09:54:09, indicating a loss of power to the controller.The data point recorded prior to the loss of power revealed that (b)(6) was connected to power port 1 and (b)(6) was connected to power port 2.The data point recorded after the loss of power revealed that (b)(6) was connected to power port 1 and (b)(6) was connected to power port 2.The controller was without power for twenty-two (22) seconds.Analysis of the available autologs report also revealed one (1) controller fault alarm on (b)(6) 2024 at 05:53:21, indicating an issue with the internal battery.In addition, the available autologs report revealed that the controller had been in use for more than two (2) years.As a result, the reported controller loss of power and controller fault alarm events were confirmed.The most likely root cause of the loss of power can be attributed to the reported disconnection of both power sources from the controller, as described in the event details.Capa pr00551638 is investigating controller losses of power.Applicable risk documentation, experience with events of similar circumstances, and the available information were considered; possible root causes of the reported controller fault alarm may be attributed, but not limited, to a reduced charge capacity of the internal battery and/or a faulty internal battery charger integrated circuit.Investigation of this event is completed and the file will be closed.If new information is received, the file will be re-opened and a supplemental will be submitted.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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