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The manufacturer received information alleging a ventilator inoperative condition occurred.There was no harm or injury reported.The device was sent to a service center for evaluation.During evaluation and review of the device error logs, it was identified that the log's were recorded as year 2016, which indicates that a log was not written correctly.The ventilator inoperative condition was not duplicated.The device's main board was replaced to prevent reoccurrence.Prior to identifying the issue described in fsn 2023-cc-src-039, complaints associated with the issue did not meet requirements for vigilance reporting as a reportable incident.As part of the hhe process, a retrospective review of complaints associated with the issue described in fsn 2023-cc-src-039 was necessary to reassess reportability.Upon this further assessment, these complaints are being reported.
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