| Model Number |
100 |
| Medical Device Problem Code |
Visual Prompts will not Clear (2281)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/05/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The autopulse platform (sn (b)(6) associated with this complaint will not be returned for evaluation.However, the customer cleared the user advisory (ua) 45 (not at "home" position after power-on/restart) error message using the instructions provided by a zoll representative.The autopulse platform is functional and was placed back to clinical use.Note that the user advisory error messages are clearable by the user.Per the autopulse resuscitation system model 100 user guide, if the driveshaft is not at its home position when the autopulse is powered on, a user advisory (45) will occur.This user advisory will persist until the driveshaft is returned to its home position.To clear a user advisory (45) pull up on the lifeband until the chest bands are fully extended (thereby moving the driveshaft back to its home position), and then restart.
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Event or Problem Description
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During shift check, after the call, the autopulse platform (sn (b)(6) displayed user advisory (ua) 45 (not at "home" position after power-on/restart) when the user replaced the lifeband.The user was not able to clear the user advisory.No patient involvement.
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Search Alerts/Recalls
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