| Catalog Number |
209999 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); Positioning Problem (3009)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/17/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted if additional information becomes available.
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Event or Problem Description
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This pi is for case 2 of 2.Mps reported blade unable to align to tibia in planar workflow pka on first case.Blade aligning, but off, such that the blade would have cut the mcl on second case.Burr haptics appeared ok.Altering robot position did not resolve.Lowering/raising bed did not resolve.Extending/flexing/rotating leg did not resolve.Checkpoints pass before and after cuts, and physical checkpoints were used in textbook location.Camera is clean.Robot was fully lowered when aligning to and executing cuts.As reported via complaint form: during 2 pka 3.0 cases today the system struggled to cut using the blade during tibia resection.First case the blade would not properly align.Second case the blade was grossly more medial than the screen was showing.If doctor were to cut it would resect the mcl area.Had to switch to burr only to finish both cases.
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Event or Problem Description
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This pi is for case 2 of 2.Mps reported blade unable to align to tibia in planar workflow pka on first case.Blade aligning, but off, such that the blade would have cut the mcl on second case.Burr haptics appeared ok.Altering robot position did not resolve.Lowering/raising bed did not resolve.Extending/flexing/rotating leg did not resolve.Checkpoints pass before and after cuts, and physical checkpoints were used in textbook location.Camera is clean.Robot was fully lowered when aligning to and executing cuts.As reported via complaint form: during 2 pka 3.0 cases today the system struggled to cut using the blade during tibia resection.First case the blade would not properly align.Second case the blade was grossly more medial than the screen was showing.If doctor were to cut it would resect the mcl area.Had to switch to burr only to finish both cases.
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Additional Manufacturer Narrative
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Reported event: an event regarding arm haptic issue involving a mako pka software was reported.The event was not confirmed.Method & results: product evaluation and results: review of the case session files noted the following: "logs do not show any evidence that the mako system software or hardware are malfunctioning.The mako system is performing within its specification.Robot registration, probe checks, checkpoints, and bone registration were reviewed with no indication of malfunction or performing outside spec.Logs also show no indication of error codes that were logged.The malleolus points were reviewed to confirm they were captured correctly.Medial and lateral malleolus were captured correctly on the right foot.Further, the session file was reviewed to confirm the correct operative side was captured.The operative side matches the side captured in bone registration.For further investigation, it would be useful to supplement this complaint with images or drawings of the patient setup and robot placement.Correct placement is with the robot on the operative side and towards the head of the patient." the field service engineer reported: problem reproduced? no.Trouble shooting notes: none.Work performed: verified system is operating within mako tolerances and specifications.System successfully passed presurgery testing.No problems observed.Work order disposition: system investigation completed successfully as per service manual.All system checks and tests passed; system is ready for use.Clinician review: no medical records were received for review with a clinical consultant.Product history review: a review of device history records shows that (b)(6) was inspected and the quality inspection procedures were completed with no reported discrepancies complaint history review: a review of complaints in trackwise related to p/n: 209999, robot number: (b)(6) shows other similar complaints for pka software - arm haptic issue.Conclusions: based on the analysis of the relevant log files and session files, the alleged failure mode can not be confirmed.Additionally, the alleged failure mode was not reproduced through an onsite inspection carried out by a field service engineer however the system was optimized for clinical use.For further investigation, it would be useful to supplement this complaint with images or drawings of the patient setup and robot placement.No additional investigation or specific actions are required.If additional information is received, then the complaint will be reopened.
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Search Alerts/Recalls
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