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Additional information is provided in sections d.9, h.3, h.6 and h.11.Three opened 20 ga v-lance knives with foam protectors in a bag were received for the report of knives didn't cut like they did the previous times.Samples were visually inspected and found to be nonconforming, with damaged cutting edge and/ or damaged tip.Penetration testing could not be performed due to the damage of the samples.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The exact root cause could not be determined from the investigation performed.The damage to the returned samples is consistent with damage that can occur when the blade contacts a hard surface such as the protective blade tray when product is improperly removed or inserted after use, or improper handling, or contact with another instrument during surgery or set-up.The damage seen on the returned complaint sample could have contributed to the customers reported issue of non-sharp blades.The exact root cause for the damaged knife sample is unknown, therefore specific action with regards to this complaint cannot be taken.All knives are 100% inspected by trained operators using a minimum of 10x magnification during manufacturing.Any nonconformance, such as the damaged tip and damaged cutting edge exhibited on the returned opened sample, is removed from the lot and scrapped.The manufacturer internal reference number is: (b)(4).
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