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It was reported that the preloaded monofocal intraocular lens (iol) broke as the surgeon was removing it from the packaging.There was no patient contact with the device.Account indicated that the procedure was completed using the back up iol.Through follow up, we learned that the customer reported that the device, rather than the iol was faulty.The plunger pushed past the iol, squashing it to the side of the applicator and damaging the lens.No further information was provided.
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Section a2, a3, a4 and a5: per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Section d6a - implant date: n/a - lens was not implanted.Section d6b - explant date: n/a - lens was not implanted.Section e1 - telephone number: (b)(6).Device evaluation: product testing could not be performed since the device was not returned for evaluation.Therefore, the reported issue could not be verified, and product quality deficiency could not be determined.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specification.A search of complaints related to this production order (po) was performed.The search revealed that no additional complaints were received for this po.No escalation required.Conclusion: a product deficiency has not been identified; therefore, no additional corrective actions have been initiated.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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