| Model Number |
CNWET3 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
10/09/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A facility representative reported that during an intraocular lens (iol) implantation procedure, lens broken into two pieces.Subsequently, it was removed during initial procedure and completed with new intraocular lens.Additional information was received there was no patient impact.
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Additional Manufacturer Narrative
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A product was not returned for analysis.Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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The product was not returned for analysis.The complainant states the use of delivery device which is not qualified for use with associated model.This is not a qualified alcon product combination.The reported complaint was not observed as no sample was returned for analysis; however, based on the information provided by the customer, the most likely root cause is failure to follow ifu, as the surgeon states the use of non-qualified delivery system.The use of an unqualified combination may cause damage to the iol and potential complications during the implantation process.Based on the results from the product history record, the products met release criteria.There have been no other complaints for this lot.Investigation has been completed based on current information.No further action is warranted at this time.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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