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Updated fields: d4, d9, g3, g6, h2, h3, h6, h11.The mayfield infinity skull clamp (a1114) was not returned for evaluation as the product is not available for return as per customer; therefore, an evaluation of the device could not be performed.Lot number has not been provided; therefore, device history record (dhr) could not be reviewed.The root cause of the reported issue could not be determined.However, based on the reported complaint, probable root cause is improper or suboptimal placement of the skull clamp on the patient.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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