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On 10/31/2024, a sales representative via (b)(4) reported that an ar-8860j jig was malfunctioning.They tried passing through the jig six times, and it missed the inner arms every time.They could not get all the sutures in and had to change the approach.There were no adverse effects on the patient.This was discovered during a procedure, with no reported patient harm.Additional information has been requested.
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Additional information: g3, h3, h6.Based on the information provided which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause of the reported failure is wear and tear.Due to continuous mechanical forces applied to it, the device will inevitably sustain damage over time.
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