| Catalog Number |
PRO7000SE |
| Medical Device Problem Code |
Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/16/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reported device is being returned to conmed for evaluation.A supplemental and final report will be filed following the completion of the device evaluation and complaint investigation.We will continue to monitor for trends through the complaint system to assure patient safety.
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Event or Problem Description
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A sales representative reported on behalf of a customer that the pro7000se, hall micropower+ high speed drill device was used in an unnamed procedure on 16oct24, and ¿the device burns in use and then stops working.".It was also reported that there was no impact to a patient or user.Further assessment found that "the event description should be 'the device was overheated during the operation'.No flames, sparks or arcing happened and neither a patient or user burned nor any medical/surgical intervention or extended hospitalization involved in this issue.".This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Event or Problem Description
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A sales representative reported on behalf of a customer that the pro7000se, hall micropower+ high speed drill device was used in an unnamed procedure on (b)(6) 2024, and ¿the device burns in use and then stops working.".It was also reported that there was no impact to a patient or user.Further assessment found that "the event description should be 'the device was overheated during the operation'.No flames, sparks or arcing happened and neither a patient or user burned nor any medical/surgical intervention or extended hospitalization involved in this issue." this report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Additional Manufacturer Narrative
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The device has not been returned to date and no photographic evidence has been provided; therefore, the reported event cannot be verified.If the device is returned, at a later date, the investigation may be updated and reanalyzed.A device history record (dhr) review found a non-conformance; however, it was not related to the manufacture of the product.The service history was reviewed, and no data was found.A two-year review of complaint history revealed there has been a total of 75 reports, regarding 79 devices, for this device family and failure mode.During this same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4).Per the instructions for use, the user is advised to continually check handpiece for overheating.If overheating is sensed, immediately discontinue use and return equipment for service.Overheating of the blade or bur may cause damage to the blade or bur and may cause burns or thermal necrosis.Failure to follow the specified service interval could result in reduced instrument performance or overheating of the handpiece.Overheating can lead to possible burn injury to the patient or medical personnel.Rotation of handpiece usage per day will assist with proper performance.Bur guards should always be checked before use.To reduce the risk of injury, prior to surgery, spin the bur guard on a bur.If the bur guard spins freely, the bearing is still good.Otherwise, the bur guard must be sent for repair immediately.Do not use.Overheating can occur if bur guard bearings are worn or not kept clean.Overheating might occur if bearings are worn or are not kept clean.We will continue to monitor per regulatory requirements to help ensure patient safety.
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Search Alerts/Recalls
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