| Catalog Number |
0279350501 |
| Medical Device Problem Code |
Failure to Deliver Energy (1211)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
10/09/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that the device had insufficient / no energy delivered.
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Event or Problem Description
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It was reported that the device had insufficient / no energy delivered.
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Additional Manufacturer Narrative
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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: probe did not work properly.Probable root cause: probe short (possibly due to fluid ingress), open circuit (possibly due to loosen electrical connection), power output variation, wrong default setting, nonconforming hand piece cable, console error, crossflow temperature mitigation actions, use error.The reported failure mode will be monitored for future reoccurrence.The manufacture date is not known.
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Search Alerts/Recalls
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