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The manufacturer was contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information that the patient alleging nose irritation and respiratory tract irritation.There was no report of serious patient harm or injury.The manufacturer was made aware of this complaint through a representative of the customer.The device was returned to the third-party service center for further evaluation.During the evaluation of the device at the third-party service center, the device was visually inspected and found (evidence/no evidence) of foam degradation.During the evaluation, secondary findings were observed.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the third-party service center.There was no error code found.The third-party service center concludes that they (could/couldn't) confirm the customer's allegation and there was (visible / no visible) foam degradation and unit got corrected.
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