| Catalog Number |
2420-0500 |
| Medical Device Problem Code |
Leak/Splash (1354)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/05/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd alaris pump module smartsite infusion set was leaking the following information was received by the initial reporter with the following: it was reported by the customer that defectiveness of bd alaris pump infusion set was noticed when the alaris infusion pump started the infusion.Spill noticed at the alaris chamber section after pump was connected to alaris pump and infusion was started.Rn could not determine the point of leakage once taken off the pump.
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Additional Manufacturer Narrative
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No product or photo was returned by the customer.The customer complaint of leakage could not be verified due to the product not being returned for failure investigation.A device history record review for material#: 2420-0500 and lot#: 24073183 was performed.The search showed that a total of (b)(4) units in 1 lot number was built on 10jul2024.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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Search Alerts/Recalls
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