| Model Number |
0684-00-0480-07 |
| Medical Device Problem Code |
Difficult to Insert (1316)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/17/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Complete event site name: (b)(6).The device has not been returned to the manufacturer so we are unable to complete an evaluation.If provided we will send a supplemental report with our additional findings.Complaint record id # (b)(4).
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Event or Problem Description
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It was reported that the customer was unable to insert the intra-aortic balloon (iab) over the guidewire.There was no patient harm or adverse event reported.
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Additional Manufacturer Narrative
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Updated fields: b4, d9, g3, g6, g7, h2, h6(type of investigation), h11.No decon or visual inspection performed since product was not returned and could not be evaluated.Therefore, we were unable to confirm or determine a root cause for the reported failure.The failure mode is addressed in the risk file and is operating within its risk profile.The ifu addresses the reported failure.There were no ncmrs identified which could cause or contribute to the reported failure.The investigation does not indicate that the device was inadvertently released as non-conforming or an adulterated product or was a counterfeit.The complaint history review did not identify an adverse trend (increase in number of complaints over past three (3) months).Based on the rational provided above, no escalation to the capa process is required.Complaint record id # (b)(4).
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Event or Problem Description
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N/a.
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Additional Manufacturer Narrative
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Updated fields: b4, d8, d9, g1(contact person mfg site), g3, g6, h2, h3, h6 (type of investigation and investigation findings), h11.Corrected field: e1 (event site telephone).The iab was returned with the membrane completely unfolded.No blood was visible on the catheter.The guide wire was not returned for evaluation.The technician attempted to insert a laboratory 0.025¿ guide wire through the inner lumen and was able to successfully insert the guide wire.No obstructions were felt.The reported event cannot be confirmed by the evaluation.A device and lot history record review was completed for the reported product.No nonconformances were found that are considered to be related to the event.The failure mode is addressed in the risk file and is operating within its risk profile.The ifu addresses the reported failure.The device meets all product specifications.There were no ncmrs identified which could cause or contribute to the reported failure.The investigation does not indicate that the device was inadvertently released as non-conforming or an adulterated product or was a counterfeit.The complaint history review did not identify an adverse trend (increase in number of complaints over past three (3) months).Based on the rational provided above, no escalation to the capa process is required.
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Event or Problem Description
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N/a.
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Search Alerts/Recalls
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