| Model Number |
08057427190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/24/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable calcium gen.2 results from the cobas c 503 analytical unit.The initial result was 1.92 mmol/l.The repeat results were 2.34 mmol/l and 2.33 mmol/l.
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Additional Manufacturer Narrative
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The cobas c 503 analytical unit serial number was (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation determined the issue was due to pre-analytical handling issues at the customer site.There were multiple abnormal aspirations and short sample alarms observed.Correct pre-analytic sample handling is within the customer's responsibility.The investigation did not identify a product problem.
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Search Alerts/Recalls
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