| Catalog Number |
30103606 |
| Medical Device Problem Code |
Manufacturing, Packaging or Shipping Problem (2975)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/01/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the packaging was found to be warped.There was no patient involvement.Attempts have been made and additional information on the reported event is unavailable at this time.
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Additional Manufacturer Narrative
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(b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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The product was returned and evaluated.Review of the provided photos and returned product found damage to the sterile packaging that was visually consistent with thermal damage.Blood-like stains were also identified; however, this staining likely occurred during use in the surgical suite.Review of the device history records identified no deviations or anomalies during manufacturing.Reported event is not related to a combination of products; therefore, a compatibility review is not applicable.Medical records were not provided.The condition of the device when it left zimmer biomet control is considered non-conforming to specification.The root cause of the reported event can be attributed to a manufacturing issue.This complaint was confirmed by evaluation of the provided photos and returned product.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information is available at the time of this report.
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Search Alerts/Recalls
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