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| Catalog Number |
Z304H |
| Medical Device Problem Code |
Delivered as Unsterile Product (1421)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/08/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Date sent to the fda: 12/20/2024.Additional information was requested, the following was obtained: the event describes damage to the primary package.Yes.The additional information indicates sterility was compromised.Please explain.Yes, please see pic below.Was the suture tray/seal observed to be damaged within the crushed primary packaging? yes.Was there a hole or tear in the seal of the suture tray packaging? yes.Was the suture tray packaging intact within the crushed primary packaging? no.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Date sent to the fda: 11/21/2024.H6 component code: g07002 - pending evaluation of returned device.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent: the event describes damage to the primary package.The additional information indicates sterility was compromised.Please explain.Was the suture tray/seal observed to be damaged within the crushed primary packaging? was there a hole or tear in the seal of the suture tray packaging? was the suture tray packaging intact within the crushed primary packaging? additional information was requested, the following was obtained: ¿ please provide photos of the compromised packaging.¿ which part of the packaging was damaged: shipping box, internal packaging, etc.? shipping box and internal packaging.¿ do you believe this is a result of damage during shipping, or a manufacturing error? shipping.¿ is the sterility of the device compromised? yes.¿ status of product return.We are waiting for return labels.Sorry for the delay we don¿t usually have fedex arriving at our facility on a daily basis, we will try to have this shipped out today.A device has been received; however, it has not yet been evaluated.Any further information derived from the evaluation will be submitted in a supplemental 3500a form.
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Event or Problem Description
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It was reported by the account contact that on (b)(6) 2024 when their order was delivered via old dominion that the outside shipping box and the inside suture boxes were crushed.Box was on a pallet with the rest of their order.There was no procedure or patient involvement.Additional information was requested.
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Search Alerts/Recalls
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