| Model Number |
CH-S190-XZ-Q |
| Medical Device Problem Codes |
Poor Quality Image (1408); Communication or Transmission Problem (2896)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
10/29/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
|
| |
|
Event or Problem Description
|
|
It was reported that the subject device displayed an image that went fuzzy, then went black and showed a scope communication error code b30.The issue was identified during a sedation of diagnostic knee arthroscopy procedure.There were no reports of patient harm.
|
| |
|
Event or Problem Description
|
|
No additional information received from customer.
|
| |
|
Additional Manufacturer Narrative
|
|
This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Updated field: h4, h6, h11.The device was returned to olympus for inspection and the reported failure was confirmed.In addition, the following reportable malfunctions were identified during the device evaluation: faulty cable unit and failed leak testing at the back of connector.A definitive root cause could not be identified.Based on the results of the investigation, it is likely the following led to the malfunction: the image went fuzzy then went black was due to the faulty cable unit and failed leak testing due to a component failure.Three attempts were performed to obtain additional information, but no response was received from the customer.Olympus will continue to monitor field performance for this device.
|
| |
|
Search Alerts/Recalls
|