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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd signal wire fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the ccd signal wire.In addition, our technician confirmed that the insertion flexible tube fluid damage, the segment fluid damage, the control body fluid damage, the lcb (light carrying bundle) fluid damage, the insertion flexible tube coating damage, the remote control buttons cracked, the control body corroded, the suction channel kink, and the ccd module with drive pcb pixels; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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