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Manufacturer's ref# (b)(4).The receiver was discharged by hearing care provider.Serial number of receiver unavailable.No device investigation or device history record review is possible.Trended cases concluded: all returned tested items in trend cases showed high break strength in the pull test, more than 20n.However, the investigation showed earwax combined with high humidity and temperature had a detrimental effect on assembly strength by degrading the glue.Earwax penetrates through clearances at the assembly joint lines and degrades the glue's functionality clinical conclusion: clinical conclusion is that the detached receiver has not caused harm to the patient and no medical treatment was prescribed.Clinical evaluation according to clin eval plan&rpt,ha&tsg and clin eval plan&rpt,other acc: the clinical evaluation for the device family does evaluate receivers coming loose in the ear canal.This is identified in the risk analysis and mitigated through device design by ensuring a sufficient pull force.The user guide states to contact the hcp if a foreign object or wax filter is located in the ear canal to reduce the potential risk of harm as far as possible.There are no new clinical aspects (e.G.Unforeseen use or clinical conditions) discovered from this event.Therefore, it is concluded that the current clinical evaluation and risk/benefit conclusions herein are sufficient.Risk assessment concluded: risk related to mechanical damage are generally known mitigated and communicated to the user.Manufacturer's investigation is final.This is a combined initial and final report.
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