| Catalog Number |
07028121190 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/03/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The expiration date of the reagent was not provided.The analyzer serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys vitamin b12 immunoassay results for 1 patient sample on a cobas e 801 module.The initial vitamin b12 result was <0.1 ug/ml.The doctor questioned the result which prompted the customer to repeat the sample.The repeat result was 0.35 ug/ml.
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Additional Manufacturer Narrative
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Medwatch field d4 lot no and d4 expiration date were updated.Due to the limited information, the cause of the event could not be determined.The investigation did not identify a product problem.
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Search Alerts/Recalls
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