| Catalog Number |
COV-S23010H2 |
| Medical Device Problem Code |
False Negative Result (1225)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
|
| Date of Event |
11/07/2023
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Customer contacted for a refund/ replacement and additional information through amazon, but no response was provided.
|
| |
|
Event or Problem Description
|
|
Customer purchased the fastep tests and kept getting negative results even though the lab had already confirmed a positive result.Decided to use another brand and the results for those were positive as expected.
|
| |
|
Search Alerts/Recalls
|