| Model Number |
3500 |
| Medical Device Problem Codes |
Premature Discharge of Battery (1057); Improper Flow or Infusion (2954)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/30/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that after the pump was updated to v6.03, there was a battery depletion issue and a primary audible alarm.There was no patient involvement.
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional information becomes available.
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Additional Manufacturer Narrative
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Device was not returned for analysis.No event history log provided.Product not returned.No evidence provided for review.No previous repair was noted for the last 12 months.Based on the review of information provided from the customer we are unable to determine a probable cause as the device was not returned for evaluation.Unable to confirm complaint as no device was returned.
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Search Alerts/Recalls
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