H11: since no lot number is available, a detailed investigation, tests on reference samples or batch review cannot be conducted.Therefore, this complaint will be closed, this issue will be monitored through post marketing surveillance (pms) product trends and malfunction.If any trends picked up, this will flag on the trips and alerts according to the on market quality review (omqr) procedure.
Event or Problem Description
Reference number (b)(4).Event occurred in mexico.It was reported that the patient faced insulin flow blocked alarm event on (b)(6) 2024.The blockage was in the tubing.The patient replaced the infusion set and resumed insulin deliveries successfully.No further information was available.