| Model Number |
BI70002000 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/27/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Medtronic received information regarding an imaging system being used outside of a procedure.It was reported that the pendant buttons were sometimes unresponsive. there was no patient involvement.
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Additional Manufacturer Narrative
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Section d references the main component of the system.Other medical products in use during the event include: product id bi71000529, lot number: unknown g2: foreign country: austria.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2) continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: bi71000529, serial/lot #: (b)(6) rev.1, h2-3) the pendant was returned to the manufacturer for evaluation.After functional testing, performance testing, and visual/physical examination, the reported issue was not confirmed.The results of the analysis concluded that all pendant functions actuated correctly.Visual inspection showed the pendant laminate was lifting/bubbling up from around the keys and the face of the pendant.The pendant was worn.Codes: b01, c07, d02 h2) please see section d9 for additional information.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H3) the manufacturer representative went to the site to test the imaging system.They checked and set the door switches.Installed the firmware again on the motion control.They tested the door and the system stated that the door was closed.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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