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The investigation determined that discordant, false reactive syph2 results were obtained when two different samples were tested using vitros syph2 lot 0010 across two vitros 3600 immunodiagnostic systems.The results for the samples were discordant when compared to non-vitros syph results for the samples.A definitive cause of the event was not established.In-house and selling qc fluids processed on the instruments on the date of the event indicate acceptable vitros syph2 lot 0010 reagent performance and ongoing tracking and trending of complaints has not identified any signals that would indicate a potential systematic issue with vitros syph2 lot 0010.As no diagnostic precision testing was conducted to verify the performance of the vitros 3600 immunodiagnostic systems, instrument-related issues cannot be completely ruled out as a contributor to the event.However, there was no evidence of instrument-related issues and the vitros syph2 results from in-house and selling control testing were acceptable on both instruments.It is possible method to method differences contributed to the discordant, reactive vitros syph2 results, however, this could not be confirmed.In addition, an interference in the patient samples cannot be ruled out as a contributor to the event, as no investigational testing to rule out the presence of a sample specific interferent was conducted for the samples.
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A customer contacted the ortho clinical diagnostics (ortho) technical solution center (tsc) to report discordant, false reactive syph2 results were obtained when two different samples were tested using vitros syph2 lot 0010 across two vitros 3600 immunodiagnostic systems.The results for the samples were discordant when compared to non-vitros syph results for the samples.Sample sd161 result of 2.30 s/c (reactive) versus the non-vitros syph results of non-reactive sample sa242 result of 2.71 s/c (reactive) versus the non-vitros syph results of non-reactive biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected on patient samples.The discordant, reactive vitros syph2 results for the samples were obtained as part of internal testing conducted at ortho rochester and were not reported from laboratory.There was no allegation of patient harm as a result of this event.This report is number two of two mdrs for this event.Two 3500a forms are being submitted for this event as two devices were involved.This report corresponds to ortho clinical diagnostics inc (ortho) nonconformance (b)(4) and reportability assessment (b)(4).
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