| Catalog Number |
503HN-R/CNA |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/18/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The suspect medical device was not returned for evaluation.A photograph was provided by the account.The complaint is confirmed but the root cause could not be determined.The device history record was reviewed, and no exception documents were found.A search of the complaint database was performed and no similar complaints for this lot number were identified.Should the device be returned later, the investigation will be reopened.
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Event or Problem Description
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The account alleges that there was a defect in the packaging processes resulting in incomplete sterilization of the contents.The defect was identified during preparations for a medical procedure.No patient interaction or injury to report.
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Search Alerts/Recalls
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