| Catalog Number |
COV-S23010H2 |
| Medical Device Problem Code |
False Negative Result (1225)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
|
| Date of Event |
09/10/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
Customer found they were testing negative with the fastep tests, but was testing positive with other at home covid-19 rapid test brands.
|
| |
|
Additional Manufacturer Narrative
|
|
Customer contacted for a refund/ replacement through amazon, but no response was provided.
|
| |
|
Search Alerts/Recalls
|