Initial and final mdr (b)(4).E1: patient city: (b)(6).Patient country: mexico.Since no lot number is available, a detailed investigation, tests on reference samples or batch review cannot be conducted.Therefore, this complaint will be closed, this issue will be monitored through pms product trends and malfunction.If any trends picked up, this will flag on the trips and alerts according to the omqr procedure.
Event or Problem Description
Reference number (b)(4).Event occurred in mexico.It was reported that the patient faced four infusion set blocked alarm on (b)(6) 2024.Blood glucose level was between 480-530 mg/dl at the time of the event.Patient then changed all the sets and reservoirs.No further information was available.