| Catalog Number |
0279351400 |
| Medical Device Problem Code |
Failure to Deliver Energy (1211)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/11/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that the device had insufficient / no energy delivered.
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Event or Problem Description
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It was reported that the device had insufficient / no energy delivered.
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Additional Manufacturer Narrative
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Alleged failure: open box failed.Cannot be activated connecting with console the failure(s) identified in the investigation is consistent with the complaint record.The probable root cause/s could be a probe short (due to polyimide pins' direct contact with the hood and causing short), lack of glue around the polyimide glue could have been scratched during the placement of the hood, or damage during pin bending.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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