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A1-a6) there was no patient information available from this event.D4) model number is xeridiem part number.Catalog number is part number of exclusive distributor cook medical.H3) the device was requested but confirmed that the device won't be delivered for investigation.Internal complaint number (b)(4) device history record for lot 11050-01 was reviewed.Lot# 11050-01- manufacturing started on 5/06/2023.All line clearances, material verifications, and qc inspections were performed by trained spg (xeridiem) staff.The product was manufactured in accordance with the approved part specifications.2 ncrs were generated during the manufacturing of this lot but neither would contribute to this complaint.There were (b)(4) units scrapped during the manufacturing process.Multiple inspections are conducted throughout the process to identify defects and when these units were scrapped.There were no observations during the dhr review that would contribute to device malfunction.All operations were completed accordingly.
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(b)(6) emailed, customer reported peg probe placement on (b)(6).2024 on 8.11 re-presentation because food protrudes next to the tube, on examination it was shown that the peg tube was no longer in situ; in the case of the removed peg probe, an external plate was visible inside t-tube without an antimicrobial plate, reported lot not on eosks, logged against last shipped order.Based off of this statement in the report "when the peg tube was removed, there was an external plate inside the t-tube without a counter plate" can you point out the affected area? because food has escaped from the created tract, it was slightly red.That's why the pat went back to the hospital.
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