| Catalog Number |
06P16-01 |
| Medical Device Problem Code |
Thermal Decomposition of Device (1071)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/19/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Event or Problem Description
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The customer observed z1 motor communication errors generated on the alinity s system.The instrument when trying to reinitialize, it instantly went into stop mode.The field service representative (fsr) arrived onsite to inspect the instrument and noticed that the sample probe 1 cicoil was burnt/charred.The fsr replaced the sample z1 cicoil.While running pipettor calibration target location check, sample z2 failed.Noticed that it was making a loud sound while moving.The fsr replaced the sample z2 motor.There was no harm or injuries reported.There was no impact to patient management reported.
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Event or Problem Description
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The customer observed z1 motor communication errors generated on the alinity s system.The instrument when trying to reinitialize, it instantly went into stop mode.The field service representative (fsr) arrived onsite to inspect the instrument and noticed that the sample probe 1 cicoil was burnt/charred.The fsr replaced the sample z1 cicoil.While running pipettor calibration target location check, sample z2 failed.Noticed that it was making a loud sound while moving.The fsr replaced the sample z2 motor.There was no harm or injuries reported.There was no impact to patient management reported.
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Additional Manufacturer Narrative
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The instrument was inspected and found the sample probe 1 cicoil to be warm and also to have one of its cables blackened.The cable, s-r1 cicoil was replaced and the instrument functioned as intended.An evaluation of the returned cable, s-r1 cicoil found a blackened cable visible under the insulation.The instrument service history review for (b)(6) identified no additional issues or contributing factors to the current complaint.A review of tracking and trending for the alinity s system did not identify any trends.A review of tracking and trending for the cable, s-r1 cicoil did not identify any trends.Review of the manufacturing documentation did not identify any non-conformances associated with the complaint issue.Labeling was reviewed and found to adequately address the issue under review.Based on the investigation, no systemic issue or deficiency of the alinity s system for serial (b)(6) or the cable, s-r1 cicoil were identified.
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Search Alerts/Recalls
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