| Catalog Number |
08057958190 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the analyzer was (b)(6).The field service engineer adjusted the rinse unit, cleaned the rinse unit tubing and probes, and ran a precision check.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable lactate dehydrogenase acc.Ifcc ver.2 results for one patient sample on a cobas c 503 analytical unit.The initial result was 501 mg/dl.The repeat result was 383 mg/dl.The initial result was questioned as it did not match the patient's medical history.
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Additional Manufacturer Narrative
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The analyzer alarm trace contained numerous abnormal aspiration alarms.Therefore, the investigation determined the issue was consistent with pre-analytical handling issues at the customer site.Correct pre-analytic sample handling is within the customer's responsibility.A hardware-related issue could not be ruled out as the issue appeared to be resolved after the service actions.The investigation did not identify a specific cause of the event.
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Search Alerts/Recalls
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