| Model Number |
G48240 |
| Medical Device Problem Code |
Difficult to Open or Close (2921)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/11/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Pma/510(k) # - class i n/a.Investigation is still pending, a follow up mdr will be submitted to include the investigation conclusions.
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Event or Problem Description
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The biopsy comes close.First use and the doctor connected to the handle, but it did not open.No unintended section of this device remained inside the patient¿s body.The patient was not hospitalized and did not undergo prolonged hospitalization due to this occurrence.The patient did not experience a delay or require any additional procedure due to this occurrence.The complainant did not report any adverse effects on the patient due to this occurrence.
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Additional Manufacturer Narrative
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Pma/510(k) # - class i n/a.Device evaluation 1 unit of lot c2044653 of blb-024115 was returned opened in its original packaging.The device related to this occurrence underwent a laboratory evaluation on 17 june 2025.Observations from the lab evaluation were as follows.Spool and coiled wire with outer plastic tubing returned separately.No damage or defects observed on spool.Wire examined and forceps jaws observed to be returned open.No damage to wire observed.Wire inserted into spool and wire then observed in viewing window of spool.Jaws open and close without issue.The reported failure was not observed as clinical setting could not be replicated manufacturing records: prior to distribution all devices are subjected to a visual inspection and functional inspection to ensure device integrity.A review of the manufacturing records did not reveal any discrepancies that could have contributed to this complaint issue.An nc code ((b)(4)) (unacceptable cup misalignment) was noted for 1 device on the work order, however this part was subsequently scrapped and replaced and would not have contributed to this complaint issue.Review historical data: the review of relevant manufacturing records confirms the failure mode has not previously occurred for this work order.Instructions for use and/label the notes section of the instructions for use, ifu0034 which accompanies this device states the following; ¿after the handle is attached, ensure the operation of the biopsy cups before surgical introduction.Biopsy cups default to the closed position.To open the biopsy cups pull the finger spool towards the thumb ring.To close, push the finger spool forward.Note: biopsy cups need to be in the closed position before surgical introduction¿."visually inspect the product to ensure no damage has occurred.If the package is opened or damaged when received, do not use.If abnormality is detected that would prohibit working condition, do not use".There is no evidence to suggest that the customer did not follow the instructions for use (ifu0034).Image review: an image was not returned for evaluation.Root cause analysis: a definitive root cause for the customer complaint could not be determined as circumstances of use cannot be replicated in the laboratory.As there was no visual damage observed on the device during the lab evaluation of the complaint device, it is difficult to ascertain a root cause.A possible root cause may be attributed to the user technique when using the device.During preparation of the device the user is required to backload the biopsy forceps into the endoscope, this process can lead to damage occurring on the wire if excess force is applied.Furthermore, upon attachment of the handle and positioning of the wire within the view window, if excess force is applied to the device, damage is also likely to occur to the wire which will cause resistance upon opening or closing the biopsy cups.Summary: complaint is confirmed based on customer and/or rep testimony.This observation was made prior to patient contact.Another device was used to complete the procedure.Complaints of this nature will continue to be monitored for similar event.
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Event or Problem Description
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A supplemental report is being submitted due to completion of the investigation on 18 jun 2025.Additional information received via email on 07apr2025.1.Please confirm that this did not make patient contact.I confirm that the device didn¿t make patient contact.2.If not with the device in question, how was the procedure finished? another unit was used.
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Search Alerts/Recalls
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