| Catalog Number |
309580 |
| Medical Device Problem Code |
Defective Component (2292)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/20/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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No additional information was provided.
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Additional Manufacturer Narrative
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Since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.No root cause can be determined as no samples were received.Furthermore, a device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.We would be very interested in examining product that does not meet your expectations and our quality standards.Should you again experience any problems with our product we would appreciate the opportunity to conduct a thorough analysis.Examination of the product involved may provide clarification as to the cause for the reported failure.We appreciate you taking the time to bring this observation to our attention.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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Additional Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Event or Problem Description
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Material#: 309580, batch#: 4269742.It was reported that the bd luer-lok luer is cracked / damaged / deformed.The following information was provided by the initial reporter: verbatim: rcc received a complaint via email.Item: (b)(4).Quantity affected: (b)(4) ca.Serial/lot number: (b)(6).Po: (b)(4).Are any samples available for return? yes.Reported issue: we have a case of syringes ((b)(4) boxes), lot# 4269742, that the luer lok is bent.This is causing difficulty with attaching to needle during procedure and leaking of product.Do you have more in stock from a different lot? customers requests all replaced with different lot.Customer has some urgency for this product.
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Search Alerts/Recalls
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