| Catalog Number |
309659 |
| Medical Device Problem Code |
Connection Problem (2900)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/21/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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B.3.The date received by manufacturer has been used for this field.H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Event or Problem Description
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Material#: 309659, batch#: 3271602.It was reported that the bd luer-lok had a syringe needle connectivity issue.The following information was provided by the initial reporter: verbatim: rcc received a complaint via phone.Pir attached.Productcomplaint if unable to get a hold of dr.Please call her.Ref: (b)(4).Lot: 3271602.Issue: syringe pulls out of the hub of the needle.Doe: 21nov2024.Doe: unknown (multiple occurrences through the month of november) samples: representative samples available.Sample kit requested.Distributor is going to touch base with office manager on possible reporting to them.Duplicate check on using this facility address and/or contact.
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Event or Problem Description
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No additional information was provided.
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Additional Manufacturer Narrative
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Since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.No root cause can be determined as no samples were received.Furthermore, a device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.We would be very interested in examining product that does not meet your expectations and our quality standards.Should you again experience any problems with our product we would appreciate the opportunity to conduct a thorough analysis.Examination of the product involved may provide clarification as to the cause for the reported failure.We appreciate you taking the time to bring this observation to our attention.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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Search Alerts/Recalls
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