| Model Number |
GA-0008700 |
| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Adverse Event Without Identified Device or Use Problem (2993); Power Problem (3010)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/07/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during a holmium laser enucleation of the prostate procedure, the console stopped working and displayed the error codes: 258 (lasing and safety-pulse rate high), 223 (swm and safety igbt-swm2 simmer fail), 216 (swm and safety igbt-safety igbt leakage fail) and 283 (safety ok h/w line fail).There were no patient complications, however, the case was not completed due to the event with the console.This event is being reported for an aborted/cancelled procedure with a patient under anesthesia.
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Event or Problem Description
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It was reported that during a holmium laser enucleation of the prostate procedure, the console stopped working and displayed the error codes: 258 (lasing and safety-pulse rate high), 223 (swm and safety igbt-swm2 simmer fail), 216 (swm and safety igbt-safety igbt leakage fail) and 283 (safety ok h/w line fail).There were no patient complications, however, the case was not completed due to the event with the console.This event is being reported for an aborted/cancelled procedure with a patient under anesthesia.
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Additional Manufacturer Narrative
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As of today, the above referenced laser console has not been returned; therefore, no physical or visual analysis of the laser console could be performed.However, the console was serviced onsite by a field service engineer (fse).The fse performed a physical inspection of the console.The output harness was inspected and the switching module for channel 2 (swm2) was replaced.After changing the swm2 the error codes reported were cleared and the system did not present further issues, thus confirming the reported event, which lead the procedure been unable to finished as planned.Based on the analysis results a conclusion code of cause traced to component failure was assigned to this investigation.
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Additional Manufacturer Narrative
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As of today, the above referenced laser console has not been returned; therefore, no physical or visual analysis of the laser console could be performed.However, the console was serviced onsite by a field service engineer (fse).The fse performed a physical inspection of the console.The output harness was inspected and the switching module for channel 2 (swm2) was replaced.The dual pedal, single button foot switch was returned.A visual and conductivity testing was performed.The foot switch assembly was in overall good condition, with minor cosmetic wear such as paint chips and scuffing on the foot guard and bottom plate.All rubber feet were intact, and the cable, strain relief, and connector were in proper working order with clean, straight pins.The pedals and center button operated smoothly and returned to their default positions without issue.Internal inspection confirmed all wires were securely connected, screws were clean and corrosion-free, and all switches passed electrical tests for both normally open and normally closed contacts.Conductivity was verified for each wire from switch to pin.After changing the swm2 the error codes reported were cleared and the system did not present further issues, thus confirming the reported event, which lead the procedure been unable to finished as planned.Based on the analysis results a conclusion code of cause traced to component failure was assigned to this investigation.
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Event or Problem Description
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It was reported that during a holmium laser enucleation of the prostate procedure, the console stopped working and displayed the error codes: 258 (lasing and safety-pulse rate high), 223 (swm and safety igbt-swm2 simmer fail), 216 (swm and safety igbt-safety igbt leakage fail) and 283 (safety ok h/w line fail).There were no patient complications, however, the case was not completed due to the event with the console.This event is being reported for an aborted/cancelled procedure with a patient under anesthesia.
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Search Alerts/Recalls
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