| Catalog Number |
1788010000 |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
11/19/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was loss of image.
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Additional Manufacturer Narrative
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The product was returned for investigation and the reported failure mode was confirmed.The failure mode will be monitored for future reoccurrence.Alleged failure: loss of image.Confirmed failure: dx codes verbiage: software reprogram software upgrade.Probable root cause: faulty solder joints in video path.Faulty prism board or connectors.Faulty xboard or ch cable connectors.Break in ch cable core.Faulty hdmi cable.Faulty ccu power supply.Internal ccu cable failure - power and/or communication.Improper/no fuse installed.Ac inlet board.Main board - video processor.Digital board - fpga.Transition board - coax connector.Electromagnetic interference (emi) from rf communication, hf surgical instruments, esd, or power surge.Poor system grounding.Improper ccu timing.
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Event or Problem Description
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It was reported that there was loss of image.
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Search Alerts/Recalls
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