| Model Number |
G48031 |
| Medical Device Problem Codes |
Material Twisted/Bent (2981); Activation Failure (3270)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/29/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Pma/510(k)#: k162717.Investigation is still pending, a follow up mdr will be submitted to include the investigation conclusions.
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Event or Problem Description
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The stent did not come out of the catheter, the trigger mechanism got jammed.
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Event or Problem Description
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A supplemental report is being submitted due to completion of the investigation on 19 jun 2025.
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Additional Manufacturer Narrative
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Device evaluation: the device evaluation of evo-20-25-10-e of lot c2017537 involved in this complaint could not be completed as the device or photographic evidence of the device was not returned for evaluation.With the information provided, a document-based investigation was conducted.A response was received when the physician was contacted for further information ¿¿ this is a government medical college doing lots of procedures, hence it¿s practically impossible for the team to answer these questions.I have contacted them but failed to get an answer.¿¿ manufacturing records: prior to distribution all devices are subjected to a visual inspection and functional inspection to ensure device integrity.A review of the manufacturing records of lot number c2017537 did not reveal any discrepancies that could have contributed to this complaint issue.Review historical data: the review of relevant manufacturing records of lot number c2017537 confirms the failure mode has not previously occurred for this work order.Instructions for use and/label: the instructions for use, ifu0062 which accompanies this device, instructs the user to; "visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use" there is no evidence to suggest that the customer did not follow the instructions for use.Image review: an image was not returned for evaluation.Root cause analysis: definitive root cause could not be determined.A possible root cause of the stent deployment issues could be attributed potentially to tortuous patient anatomy.It is possible that a difficult target site caused the issue with the trigger jamming and with deploying the stent.It is also possible that resistance maybe have been encountered which may have caused a kink/break on the introducer resulting in the deployment issue reported.However, as the device was not returned for evaluation; the cause of this complaint could not be conclusively determined.Confirmation of complaint: complaint is confirmed based on customer and/or rep testimony.Corrective action/ correction: complaints of this nature will continue to be monitored for similar events.Summary of investigation: according to the customer the stent did not come out of the catheter, the trigger mechanism got jammed.Confirmed quantity of 1 device, confirmed used.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Investigation findings conclude a possible root cause possible that during advancement to the target site tortuous patient anatomy may have caused the break observed and led to stent deployment issues reported by the customer.It is known from the available information that resistance was encountered during advancement.
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Search Alerts/Recalls
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