| Model Number |
15 |
| Medical Device Problem Code |
Intermittent Loss of Power (4016)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/25/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Stryker contacted the customer to request additional information on the patient.Stryker requests patient information necessary for regulatory compliance, strictly adhering to hipaa's privacy rule.The customer informed stryker that no further patient information is available.Patient fields in which information was not provided were intentionally left blank.The device was not returned to stryker for evaluation.The cause of the reported issue could not be determined.
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Event or Problem Description
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The customer contacted stryker to report that their device was intermittently power cycling itself during a patient event.A back up device was obtained to continue patient care.There were no reports of any adverse effects to the patient as a result of the reported issue.
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Additional Manufacturer Narrative
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Stryker evaluated the customer's device and verified the reported issue.Stryker determined that the cause of the reported issue was due to a faulty modem cable.The cable was replaced to resolve the issue.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.
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Event or Problem Description
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The customer contacted stryker to report that their device was intermittently power cycling itself during a patient event.A back up device was obtained to continue patient care.There were no reports of any adverse effects to the patient as a result of the reported issue.
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Search Alerts/Recalls
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