| Catalog Number |
1788210105 |
| Medical Device Problem Codes |
Poor Quality Image (1408); Optical Problem (3001)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/25/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Alleged failure: screen went dark.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: camera head conforms to specifications.The most probable root cause could be other equipment used along with the camera head when the issue occurred.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was dark image.
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Additional Manufacturer Narrative
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Alleged failure: screen went dark.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: camera head conforms to specifications.The most probable root cause could be other equipment used along with the camera head when the issue occurred.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: camera head conforms to specifications.The most probable root cause could be other equipment used along with the camera head when the issue occurred.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was dark image.
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Search Alerts/Recalls
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