| Catalog Number |
2420-0500 |
| Medical Device Problem Code |
Defective Component (2292)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/06/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd alaris pump module smartsite infusion set was damaged the following information was received by the initial reporter with the following verbatim bd alaris pump infusion set - damaged tubing.
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Additional Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Additional Manufacturer Narrative
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No product or photo was returned by the customer.The customer complaint of tubing defective / damaged could not be verified due to the product not being returned for failure investigation.A device history record review for material#2420-0500 and lot#24073017 was performed.The search showed that a total of (b)(4) units in 1 lot number was built on 01jul2024.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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Event or Problem Description
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No new additional information was received.
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Search Alerts/Recalls
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