| Model Number |
10094137 |
| Medical Device Problem Code |
Mechanical Jam (2983)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
12/06/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A follow-up report will be filed upon completion of the investigation.
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Event or Problem Description
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It was reported to siemens that an error occurred while using the artis zee ceiling.During an emergency procedure, the user reported that they received an error message, ¿proximity or qs error¿ which caused limited stand/table movement during 3d.The procedure was continued and finished using an alternate system.We are unaware of any impact to the state of health of the patient involved.Siemens has requested additional information in order to investigate the reported event.
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Additional Manufacturer Narrative
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Detailed investigation of the reported event revealed that during the procedure a proximity switch on the outer side of the c-arm (c-arm peripheral guard) became active.The system displayed the following messages ¿limited stand/table movement, sc¿ and ¿reduced stand/table speed, sc¿ to the user.Consequently, normal system movement (normal speed, auto drive) were restricted, and system movement was only available in the override mode (¿override mode¿ is a mode where collision protection is deactivated, and the system can only be moved manually at slow speed).Analysis of the log files revealed that the system was not used in the override mode after the proximity switch became active.It was determined that the malfunction of the proximity switch of the c-arm was the root cause of the issue.The proximity switch of the c-arm was replaced as part of service activity, which resolved the problem.
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Search Alerts/Recalls
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