| Catalog Number |
07K62-25 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/07/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported a falsely decreased architect tsh result on a patient.Results provided: on (b)(6) 2024 architect = 4.26, roche = 22.50; repeated sample on (b)(6)2024 architect = 4.89, roche = 35.84; another laboratory (eclia = 38.20).Architect tsh normal range: 0.35-4.94 miu/ml.No impact to patient management was reported.
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Additional Manufacturer Narrative
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An evaluation is in process.A follow up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Additional Manufacturer Narrative
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The complaint investigation for falsely decreased architect tsh results included a search for similar complaints, the review of complaint text, trending data, labeling, and device history records.Return testing was not completed as returns were not available.Trending review determined no related trend for the issue for the product.Device history record review on lot 61378ud00 did not show any potential non-conformances or deviations.Labeling was reviewed and found to adequately address the issue under review.The median population result for the complaint lot is within established limits, indicating that the lot is performing acceptably in the field.Manufacturing documentation for the likely cause lot was reviewed and did not identify any issues.Based on the information provided and abbott diagnostics¿ complaint investigation, no systemic issue or deficiency with the architect tsh reagent, lot number 61378ud00, was identified.
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Event or Problem Description
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The customer reported a falsely decreased architect tsh result on a patient.Results provided: (b)(6) 2024 architect = 4.26, roche = 22.50; repeated sample on (b)(6) 2024 architect = 4.89, roche = 35.84; another laboratory (eclia = 38.20).Architect tsh normal range: 0.35-4.94 miu/ml.No impact to patient management was reported.
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Search Alerts/Recalls
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