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It was reported that during an achille surgery while trying the tightening and pull the knot, the anchors broke.Per complaint reporter there was no harm for patient, operator or third party.The surgery was finished successfully with a new device with the same part number.It was not necessary to switch the surgical technique or do a second surgery.
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Additional information: d2a, d2b, g3, h3, h6.Based on the information provided, which may include the device (if available and returned), pictures, videos, event descriptions, and any additional information from the field, arthrex concluded that the most likely cause of the reported failure is user error, specifically improper bone preparation, misalignment of the insertion and/or excessive force during insertion.The complaint allegation was not confirmed.The device was not received for evaluation, and no evidence of the failure was provided.
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