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The customer's reported complaint description of picc catheter tubing was pulled out of the patient's arm when removing a sweater could not be confirmed given the patient centric nature of this event.The white clamp was previously reported as being broken (reference (b)(4)) and a temporary clamp but in place.There were no other reported complaints of picc malfunction or performance issue, therefore, the picc device was not returned for evaluation.A device history records review of the packaging/assembly lots revealed no quality related issues or manufacturing deficiencies at the time of manufacture.In addition, there have been no other reported complaints against the indicated packaging/assembly lots (or any other lot) for similar patient user error of pulling catheter tubing out of their arm for the bioflo picc product family in the past 15 months, as such, this is deemed to be an isolated incident.Labeling review: the directions for use (dfu) provided with the picc device contains the following statements: intended use/indications for use: the bioflo picc with endexo technology is indicated for short or long-term peripheral access to the central venous system for intravenous therapy, including but not limited to, the administration of fluids, medications, nutrients; the sampling of blood; for central venous pressure monitoring and for power injection of contrast media.Precaution: patients must be educated regarding the care and maintenance of their picc.The healthcare provider is responsible for this patient instruction.A review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference (b)(4).
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