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Section a2, a4 and a5: per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Section d6a - implant date: not applicable, as there is no indication that the lens was implanted section d6b - explant date: not applicable, as there is no indication that the lens was implanted section e1 - last name: unknown, as information was requested but not provided section e1 - email address: unknown, as information was requested but not provided section e1 - telephone number: (b)(6).Section h3 - the intraocular lens (iol) was not returned for evaluation.Therefore, a failure analysis of the complaint device could not be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review and possible product return and evaluation, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain missing information.However, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Corrected data and additional information: per follow up information provide, the complaint reporter indicated that the reason for the defective preloaded device could be that the lens was stuck in the cartridge.Considering that there was no patient contact, the information suggests an advancement issue.Therefore, the following field was updated: section h6 - device code: 2524 - failure to advance.Based on the new information received the event was reassessed as not reportable.Therefore, this supplemental filing is to state that this event is no longer reportable per new information received and no further information will be provided under mfr report number 3012236936-2024-0003324.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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